Legal
Terms & Conditions
Plain-language terms for using this website and our services.
Last updated: August 2026 · Draft for review
About us
This website is operated by Hopemind Counselling Centre ("Hopemind", "we", "us"). By using this website or booking a session, you agree to these terms.
Our services
- Hopemind provides professional counselling services delivered by qualified counsellors, online and in person.
- Counselling is a supportive, therapeutic service. It is not medical treatment, psychiatric care or emergency care, and it does not replace consultation with a doctor where that is needed.
- Information on this website is general in nature and is not a substitute for professional advice about your specific situation.
Bookings, fees and cancellations
- Bookings are confirmed by us on WhatsApp, phone or email. A session is confirmed only once we have replied with a time.
- Each counsellor's fee is listed on their profile and is payable directly to the practice.
- If you need to cancel or reschedule, please tell us as early as possible so the slot can be offered to someone else.
Your responsibilities
- Provide honest, accurate contact details so we can reach you about your sessions.
- Sessions are for you (or a person in your care, with appropriate consent). Please do not record sessions without agreement.
Emergencies
Hopemind is not an emergency or crisis service. If you or someone near you is at immediate risk, contact a hospital or a 24x7 helpline such as Tele-MANAS (14416) or KIRAN (1800-599-0019) right away. See our emergency disclaimer.
Website content
All content on this website, including text, illustrations and branding, belongs to Hopemind and may not be reproduced without permission. We may update this website and these terms from time to time; the latest version always applies.
Contact
Questions about these terms? Contact us at hopemindwellness@gmail.com or +91 81380 54085.